Report page 31

BTAUs must establish avenues to receive reports of concerning behavior in the community, including internal and external agency referrals and bystander reporting from the public.

Without clear channels for reporting, BTAUs may miss opportunities to identify and intervene with individuals of concern.

Units must further have the capability to triage all reports for imminent threats to life or safety and respond accordingly.

BTAUs may then triage reports for relevancy to the units’ objectives and share information with parties external to the units as necessary.

The Secret Service receives information relevant to the agency’s protective mission from a variety of sources, including concerned bystanders, law enforcement agencies, and other organizations. Regardless of the source, all information with a Protective Intelligence nexus is collected and processed through a centralized operations center within the Secret Service.

BTAUs will similarly receive reports of concerning behavior from within their own agency, members of the community, and outside law enforcement agencies and partner organizations, which should be routed to a centralized point for processing.