Over three-quarters (n = 15, 79%) of the 19 attacks were motivated, in whole or in part, by a grievance against an organization or its employees.
Sample (n = 15 of 19) · attacks by customers, clients, patients, and visitors
Over three-quarters (n = 15, 79%) of the 19 attacks perpetrated by customers, clients, patients, and visitors were motivated, in whole or in part, by a grievance