NCIER®

Statement claims

Every claim in the map classified as statement, in report order.

Claims

Statement [V] p013-01

Secret Service says targeted violence is preventable with training and resources via BTAM

The Secret Service recognizes that preventing targeted violence is possible if communities are equipped with the training and resources necessary to identify individuals of concern, assess their risk of violence, and intervene appropriately, namely through behavioral threat assessment (also referred to as behavioral threat assessment and management or “BTAM”).

p. 13 · NCIER Claim Map
Statement [V] p013-05

BTA is a systematic risk management approach, unlike arrest-focused criminal investigation

Is a systematic risk management approach. Unlike traditional criminal investigations that focus on arrest and criminal prosecution, behavioral threat assessment involves determining if an individual poses a risk of violence while developing proactive management strategies to reduce the likelihood of a violent outcome.

p. 13 · NCIER Claim Map
Statement [V] p013-06

BTA requires corroborating information from the individual, acquaintances and records

Requires corroboration from diverse sources. In addition to gathering information directly from the individual of concern, a behavioral threat assessment should evaluate information obtained from those who know the individual, as well as lawfully accessible information contained in records and other forms of documentation.

p. 13 · NCIER Claim Map
Statement [V] p013-09

BTA enables early intervention addressing factors driving someone toward violence

Provides an avenue for early intervention. A behavioral threat assessment facilitates the delivery of appropriate interventions and resources as part of a violence prevention strategy that focuses on addressing the factors driving an individual toward violence.

p. 13 · NCIER Claim Map
Statement [V] p014-04

Scenario: family reports man angry at former boss who fired him, blaming him for divorce

Imagine a scenario in which a local law enforcement agency is notified by a concerned family member that their loved one has become increasingly angry at his former boss, who fired him after a series of disciplinary actions for safety violations. The individual of concern made comments about having nothing left to lose and claimed that his former boss was to blame for his recent divorce.

p. 14 · NCIER Claim Map
Statement [V] p015-03

Secret Service model identifies concerning individuals, assesses risk, and manages it

The Secret Service model, therefore, is designed to identify individuals displaying threatening or concerning behavior, gather information to assess if an individual poses a risk of violence, and then manage the risk by implementing appropriate interventions.

p. 15 · NCIER Claim Map
Statement [V] p016-01

The framework has six steps, from establishing a BTAU to promoting a prevention culture

STEP 1: | Establish a Behavioral Threat Assessment Unit and Policy STEP 2: | Create Operational Protocols and Procedures STEP 3: | Identify and Process Reports of Concerning Behavior STEP 4: | Gather Information to Assess for Risk STEP 5: | Develop Risk Management Strategies STEP 6: | Promote Continuous Improvement and a Culture of Prevention

p. 16 · NCIER Claim Map
Statement [V] p018-04

Six roles of agency leadership in building a BTAU, including allocating resources

The role of agency leadership in the establishment and development of a BTAU includes: • promoting an agency-wide prevention mindset; • overseeing the development of agency policies for conducting behavioral threat assessments; • procuring and allocating resources, including personnel, funding, and training; • promoting the BTAU as a life-saving agency resource to other community organizations; • inspiring purpose among the BTAU and other agency personnel more broadly; and • understanding that successful violence prevention efforts may be difficult to measure with data.

p. 18 · NCIER Claim Map
Statement [V] p022-09

Larger units can add analysts, psychologists, counsel or agency liaisons if resources allow

If resources allow, larger agency units can utilize multidisciplinary support to enhance the efforts of their law enforcement staff by including intelligence analysts, a staff psychologist, legal counsel, or liaison positions from other agencies (e.g., detailees from local courts, mental health systems, or school districts).

p. 22 · NCIER Claim Map
Statement [V] p023-10

Sample policy template commits a BTAU to identify, assess and manage individuals of concern

[Name of agency/organization] is committed to [list objectives]. In support of that commitment, this policy specifically addresses the implementation of [name of BTAU], which will be dedicated to taking a proactive approach to the prevention of targeted violence in [community/jurisdiction]. Staffed by [operational makeup of BTAU], [name of BTAU]’s mission is to identify, assess, and manage individuals of concern within [community/jurisdiction] before the risk of potential violence escalates to physical harm. [Name of agency/organization] will achieve this mission by [describe BTAU approach/process].

p. 23 · NCIER Claim Map
Statement [V] p025-03

Scenario: armed felon arrested carrying handwritten list of family and coworker names

Police receive reports from a family member of a convicted felon who is in possession of firearms. After police arrest the individual for the federal weapons violation, a search of the felon’s person produces a handwritten list of names, including several family members and former coworkers.

p. 25 · NCIER Claim Map
Statement [V] p025-04

Scenario: ex-husband under restraining order shouts he will return for his children

An individual who has a history of violent outbursts arrives at the home of his ex-wife, who has a restraining order filed against him. After unsuccessfully demanding to see his children, over whom the wife has full legal custody, he leaves the property while shouting, “I’ll be back, and I will get my children.”

p. 25 · NCIER Claim Map
Statement [V] p025-05

Scenario: withdrawn worker posts violent retribution songs and skips work

Coworkers notify law enforcement after they notice an individual is sharing songs and images on social media about violence and retribution. In the weeks prior, his work performance decreased drastically, and he began to withdraw socially from coworkers, with whom he had previously been friendly. On the day he posted the violent songs on social media, he did not show up to work.

p. 25 · NCIER Claim Map
Statement [V] p025-06

Scenario: politically aggrieved woman wants to do something big and sells possessions

Concerned friends notify law enforcement that their friend has recently expressed growing dissatisfaction with the current political climate, and she feels motivated to “do something big” to bring attention to the problems. The friends reported the individual has recently started selling off her possessions and has stated that she “would rather die than see the country continue in its current state.”

p. 25 · NCIER Claim Map
Statement [V] p025-07

Scenario: student idolizing past school attacker writes of emulating him; parents unresponsive

A school contacts local law enforcement about a student expressing fascination with a past school attacker. The student completed a school writing assignment about how he idolizes the school attacker and hopes to emulate him. The school has tried repeatedly to engage with the student’s parents, but they have been unresponsive.

p. 25 · NCIER Claim Map
Statement [V] p028-10

Four PII questions on access rules, file storage, file access and information sharing

Some questions to consider regarding PII include, but are not limited to: • What rules allow the BTAU to request from individuals information that would otherwise be protected? • Where and how will the BTAU maintain documents and files (e.g., completed forms, case plans, and supporting documentation)? • Who will have access to these files? • How will the BTAU facilitate the sharing of information internally and externally with relevant agencies and partners while also ensuring appropriate protections of PII?

p. 28 · NCIER Claim Map
Statement [V] p029-05

Mental health and education partners can receive BTAU information to inform care strategies

Even if mental health providers and local education agencies cannot share information with the BTAU, those agencies can receive whatever information the BTAU is authorized to share. Sharing information with these entities will inform the strategies used by the mental health providers and local education agencies to promote the wellbeing of individuals under their care.

p. 29 · NCIER Claim Map
Statement [V] p029-06

Templated forms can organize and standardize information gathered during assessments

As the behavioral threat assessment proceeds, the BTAU will want to document all relevant information gathered during the assessment. Templated forms can be used to organize, prompt, and standardize information gathered during the behavioral threat assessment process.

p. 29 · NCIER Claim Map
Statement [V] p035-04

Armed employee facing termination warrants immediate law enforcement response first

For example, if coworkers report that an employee showed up armed to a meeting at which the employee expected to be terminated, then an immediate law enforcement response should be prioritized over a behavioral threat assessment. In such a scenario, the focus is on mitigating the physical threat and protecting the safety and wellbeing of everyone present.

p. 35 · NCIER Claim Map
Statement [V] p035-07

Initial processing includes confirming jurisdiction and not siloing safety information

Part of the BTAU’s initial processing of reports involves confirming jurisdiction and sharing information with the appropriate internal and external parties as needed. It is important that any information that may assist in protecting public safety is not unnecessarily siloed within the BTAU or the agency.

p. 35 · NCIER Claim Map
Statement [V] p037-06

Gathering aims at a fact-based picture of history and circumstances for a reasonable risk judgment

The information gathering process is intended to provide the BTAU with a comprehensive fact-based picture of the individual’s behavioral history and current life circumstances and to enable the unit to make an objectively reasonable and articulable assessment of the potential for violence.

p. 37 · NCIER Claim Map
Statement [V] p038-01

Five foundational principles of behavioral threat assessment, including low threshold

This approach is based on foundational principles identified by NTAC research and the Secret Service’s pioneering efforts in the field, which have established that behavioral threat assessment: • utilizes a low threshold of concern, • requires corroboration from diverse sources, • emphasizes rapport building, • is not profiling, and • is not prediction.

p. 38 · NCIER Claim Map
Statement [V] p039-04

Five possible inquiry steps, including interviews, records checks and online review

An inquiry may involve steps such as • interviewing the reporting party, • interviewing the individual of concern, • conducting a corroborative interview with someone who knows the individual well, • conducting a criminal records check, and • conducting a preliminary review of publicly available online activity (e.g., social media).

p. 39 · NCIER Claim Map
Statement [V] p042-06

Differing supervisor accounts may prompt BTAU to look for traumatic events

For example, if a supervisor from an individual’s current workplace provides a starkly different description of the individual compared to a supervisor from a prior workplace, the BTAU may seek to identify any traumatic events or other situational factors that occurred during the timeframe of the individual’s current employment that could explain the dramatic change in behavior.

p. 42 · NCIER Claim Map
Statement [V] p042-14

BTAU may contact officers or request detailed reports to contextualize a police record

For example, if a BTAU obtains information through a police record provided by another agency, the BTAU may want to establish further context around the information by contacting the police department and officers who have previously interacted with the individual or by requesting more detailed police reports about those interactions.

p. 42 · NCIER Claim Map
Statement [V] p043-10

Initial interview lets BTAUs observe behavior, mindset and begin identifying risk factors

For BTAUs, the initial interview provides an opportunity to engage with the individual, directly observe their behavior, and gain insight into their mindset while also beginning to identify factors that indicate whether the individual does or does not pose a risk of violence.

p. 43 · NCIER Claim Map
Statement [V] p045-03

Workplace violence case may involve interviewing coworkers, supervisor and close family

For example, when conducting a behavioral threat assessment involving the potential for workplace violence, the BTAU may conduct corroborative interviews with the individual’s coworkers and supervisor, in addition to the individual’s close family members.

p. 45 · NCIER Claim Map
Statement [V] p045-11

Stalking history and concerning communications could be found via records, interviews, social media

For example, BTAUs could identify a history of stalking and harassment both through an examination of criminal records and interviews with people who know the individual of concern. Similarly, BTAUs could identify concerning communications both through interviews and through an examination of the individual’s open-source social media posts.

p. 45 · NCIER Claim Map
Statement [V] p045-12

Examining contextual, behavioral and summative themes gives comprehensive risk information

Examining each of these Assessment Themes will provide the BTAU with comprehensive information to assess if the individual poses a risk of violence by identifying the contextual themes that may impact the individual’s thinking and behavior, the behavioral themes they have exhibited, and the summative themes that must be considered as part of an overall assessment.

p. 45 · NCIER Claim Map
Statement [V] p048-09

Stalking victims may be known to the individual, like partners, or strangers, like officials

The victim of this behavior may or may not have a pre-existing relationship with the individual of concern. Examples of victims with a pre-existing relationship to the individual include romantic partners, family members, coworkers, classmates, or neighbors, while those without a prior relationship may include elected officials, government employees, or celebrities.

p. 48 · NCIER Claim Map
Statement [V] p051-07

Example: fixated, isolated individual researching public gatherings requires risk management

For example, if an assessment reveals an individual is fixated on past attackers, has grown increasingly isolated, has posted concerning violent content on social media, and has been researching upcoming public gatherings, the BTAU will need to develop the appropriate strategies to manage the risk the individual may pose toward public spaces or other potential targets.

p. 51 · NCIER Claim Map
Statement [V] p051-08

Eleven behavioral themes, including fixations and desperation or despair

Concerning or threatening communications • Interest in violent topics • History of violence • Stalking, harassing, or bullying • Extreme beliefs • Fixations • Behavior changes • Desperation or despair • Intense anger or aggression • Inconsistency • Planning and final acts

p. 51 · NCIER Claim Map
Statement [V] p052-06

BTAU must judge whether individual poses violence risk while weighing needed interventions

As information is gathered from interviews, records, and other sources, the BTAU must assess whether an individual does or does not pose a risk of violence, while also thinking about what intervention is required to move the individual toward a more positive outcome.

p. 52 · NCIER Claim Map
Statement [V] p056-01

Four risk management elements: address, redirect, create, and collaborate

Address factors of concern and promote positive factors | Redirect potential motives for violence | Create a situation less prone to violence | Utilize the Systems Approach for management Identify negative factors and create strategies to support positive outcomes. | Identify possible motivations and direct resources to address them. | Create an environment in which violence is less likely. | Collaborate with community stakeholders who can contribute.

p. 56 · NCIER Claim Map
Statement [V] p056-02

Example interventions per element, e.g., substance treatment, limiting weapons, GPS monitoring

EXAMPLES: | EXAMPLES: | EXAMPLES: | EXAMPLES: ▪Employment | ▪Address workplace | ▪Limit access to | ▪Leverage campus assistance | grievances | weapons | resources ▪Substance abuse | ▪Intervene to stop | ▪Obtain restraining | ▪Identify counseling treatment | bullying | orders | services ▪Mental health | ▪Deescalate | ▪Seek GPS | ▪Engage family treatment | interpersonal conflicts | monitoring | for support

p. 56 · NCIER Claim Map
Statement [V] p056-05

Example: BTAU could link a threatener with job and alcohol programs plus family support

For example, a BTAU may learn that an individual who threatened violence is experiencing alcohol dependency and recently lost a job but also has a supportive family and is receptive to receiving assistance. In this case, the BTAU could connect the individual with a local employment assistance program and an alcohol abuse program while also leveraging the support of the individual’s family members.

p. 56 · NCIER Claim Map
Statement [V] p057-05

Redirecting motives needs strategic resources like mediation, counseling and mental health care

Redirecting motives requires strategic use of resources to mitigate factors of concern, such as resources to mediate interpersonal grievances, counseling to build better problem-solving strategies, mental health treatment, or other social services that can address the circumstances driving the individual’s behavior.

p. 57 · NCIER Claim Map
Statement [V] p059-06

Systems Approach also frames management by identifying community partners with resources

STEP 4 of this framework discussed the importance of using the Systems Approach for information gathering and assessment. The Systems Approach also provides a framework for management by identifying community-level partners who can contribute resources toward the BTAU’s violence prevention efforts.

p. 59 · NCIER Claim Map
Statement [V] p063-06

Eight ways employers can support management, including EAPs and safe termination

Employers can support management by: • providing employee assistance programs (EAPs) to support and counsel individuals experiencing work/life challenges; • providing short-term mental health counseling; • providing substance use treatment; • providing financial counseling; • providing alternative dispute resolution; • offering wellness and resiliency programs; • identifying workplace mentors to model and promote prosocial behavior and professional success; and • pursuing safe termination practices when termination is necessary (e.g., offering job placement services, severance packages, or extended healthcare coverage).

p. 63 · NCIER Claim Map
Statement [V] p064-04

Six ways mental health providers can support management, including therapy and medication

Mental health providers can support management by: • providing behavioral therapy; • assessing the individual’s risk of harming self or others from a clinical perspective; • developing a mental health treatment plan; • assisting in the development of the BTAU’s case management plan; • prescribing medication; and • offering referrals for additional resources.

p. 64 · NCIER Claim Map
Statement [V] p064-09

Seven ways family members can support management, including ERPO petitions and securing weapons

Family members can support management by: • petitioning for mental health commitments; • petitioning for ERPOs; • providing supervision and observing behavior in the home; • voluntarily securing weapons, thereby restricting weapons access; • assisting with transportation to treatment sessions; • providing insight into treatment compliance and progress; and • notifying the BTAU of behavioral changes or escalation of behaviors.

p. 64 · NCIER Claim Map
Statement [V] p065-10

Some local organizations combine behavioral health care, necessities, clinics and benefits help

Some communities feature local organizations that offer behavioral health treatment services (e.g., substance abuse and mental health care), a physical location for individuals to access basic life necessities (e.g., clean clothing, bathrooms, and clean water), medical and dental clinics, and advocacy and assistance with accessing social support services (e.g., assistance with applying for social security income and healthcare benefits).

p. 65 · NCIER Claim Map
Statement [V] p073-03

Secret Service model was developed to identify, assess and manage individuals posing risk

The Secret Service behavioral threat assessment model was developed to identify individuals displaying threatening or concerning behavior, gather information to assess if an individual poses a risk of violence, and then manage the risk by implementing appropriate interventions (identify, assess, manage).

p. 73 · NCIER Claim Map

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