Report page 79

Risk management strategies should be tailored to address the unique characteristics of the organizational environment and the individual of concern

Organizations should develop standardized forms to document management plans and ensure structure and fidelity to the BTAM process.

This form should document the specific interventions pursued and implemented, detailed timelines for providing referrals, the person designated to monitor response and compliance with interventions, and the outcome of each referral or intervention

This management plan should be an adaptive, evolving process, and the forms created to document management should allow for changes to the plan and opportunities to review the effectiveness of the management strategies implemented.

It should include a summary overview of the case and a reasonable and articulable determination for case closure.

BTAM teams can lead employees toward positive outcomes by clearly communicating workplace expectations and what actions will be taken if those expectations are not met

Best practices in managing concerning behavior displayed by employees include

Monitoring can include observing the employee's behavior, interactions, and communications with coworkers and clients; check-ins; tracking physical movement throughout a workplace; and monitoring online activities while on a company device or network.

Support and assistance are strategies that can often be used to address factors of concern.

EAPs can be integral in providing support for employees in the workplace by offering a confidential avenue to receive services for personal, financial, legal, medical, or work-related issues.

offering tailored solutions to manage risk for employees of concern

This form should document the completion of the BTAM process.

In addition to EAPs, organizations can identify workplace mentors and peer support personnel to foster connections, as well as leverage external resources.

This includes worksite relocation services for employees experiencing personal or professional problems (e.g., bullying or harassment at home or at work), free mental health counseling services and mindfulness applications, financial grants, and contracted clinical psychologists for crisis intervention services.

These resources are advertised to employees, so they know what is available and how to seek assistance.