NCIER®

Current Former Employees

98 claims on pp. 7–95 (fact 58, statement 10, evidence 25, conclusion 1, conjecture 1, definition 3).

Claims about Current Former Employees

Definition [V] p007-09

Known or knowable individuals include employees, regular customers, and partners or relatives

Common types of individuals known or knowable to a workplace include current or former employees; regular or notable customers, clients, patients, or visitors; and current or former romantic partners or relatives of individuals connected to the organization.

Common types of individuals that are known or knowable to a workplace include current or former employees; regular or notable customers, clients, patients, or visitors; and the current or former romantic partners or relatives of individuals connected to the organization.

p. 7 · NCIER Claim Map
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Definition [V] p012-08

Known or knowable types: employees; customers, clients, patients, visitors; partners or relatives

Common types of individuals known or knowable to a workplace include current or former employees; regular or notable customers, clients, patients, or visitors; and current or former romantic partners or relatives of individuals connected to the organization.

Common types of individuals that are known or knowable to a workplace include:

p. 12 · NCIER Claim Map
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Conclusion [I] p018-01

Key findings box summarizes employee attacker patterns

The Key Findings for Employees box lists grievances, stressors, elicited concern, concerning communications, and current employment.

KEY FINDINGS FOR EMPLOYEES

p. 18 · NCIER Claim Map

Why inferred Key findings box is a summary judgement; its statistics are restated from the body text.

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Fact [V] p018-06

95% of employee attackers were motivated by a grievance (n = 21)

All attackers but one (n = 21, 95%) were motivated, at least in part, by a grievance.

Sample (n = 21 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

All attackers but one (n = 21, 95%) were motivated, at least in part, by a grievance.

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Evidence [V] p018-15

Grocery night-shift attacker shared school-shooting glorification before killing three

A 24-year-old man opened fire with two shotguns at the grocery store where he worked, killing three coworkers. In the months before, he created videos glorifying school shootings and described admiration for past attackers and plans in journal entries.

A 24-year-old man armed with two shotguns opened fire almost two hours into a night shift

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Fact [V] p018-17

Employee-section percentages are based on the 22 employee-perpetrated attacks

In the current or former employees section, percentages reflect the 22 attacks perpetrated by current and former employees of the targeted location.

For this section, percentages reflect the 22 attacks perpetrated by current and former employees of the targeted location.

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Fact [V] p018-19

Key finding: 91% of employee attackers had a stressor within five years of the attack

The Key Findings for Employees box states that 91% of employee attackers had at least one stressor within five years of their attack.

Sample (n = 20 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

91% of attackers had at least one stressor within five years of their attack.

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Fact [V] p018-20

Key finding: 82% of employee attackers elicited concern, 41% at work

The Key Findings for Employees box states that 82% of employee attackers elicited concern from others, including 41% who elicited concern at work.

Sample (n = 18 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

82% of attackers elicited concern from others, including 41% who elicited concern at work.

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Fact [V] p018-21

Key finding: 73% of employee attackers were currently employed at the targeted facility

The Key Findings for Employees box states that 73% of employee attackers were currently employed at the facility they targeted.

Sample (n = 16 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

73% of attackers were currently employed at the facility they targeted.

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Fact [V] p019-01

91% of employee attackers had significant stressors within five years (n = 20)

Most employee attackers (n = 20, 91%) had significant stressors within five years of their attack.

Sample (n = 20 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

Most employee attackers (n = 20, 91%) had significant stressors within five years of their attack.

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Fact [V] p019-03

36% of employee attackers were victims of workplace bullying or harassment (n = 8)

Over one-third of attackers (n = 8, 36%) were victims of bullying or harassment at work.

Sample (n = 8 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

over one-third of attackers (n = 8, 36%) were victims of bullying or harassment at work

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Evidence [V] p019-10

Cemetery ex-employee's revenge attack seven years after termination

A 64-year-old man who had been fired from a cemetery seven years earlier vowed revenge and threatened employees. He shot one person dead and injured two more at the cemetery before surrendering.

A 64-year-old man rode his bike to a cemetery where he used a handgun to shoot and kill one person

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Fact [V] p019-11

73% of employee attackers were currently employed at the targeted site (n = 16)

Most employee attackers were currently employed at the targeted site at the time of the attack (n = 16, 73%).

Sample (n = 16 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

most employee attackers were currently employed at the targeted site at the time of the attack (n = 16, 73%)

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Fact [V] p019-13

12 current employees attacked during or just after a work shift

Most current employee attackers (n = 12) initiated their attack during or immediately following a work shift.

Sample (n = 12 of 16) · attackers who were current employees of the targeted site

most (n = 12) initiated their attack either during or immediately following a work shift

p. 19 · NCIER Claim Map
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Evidence [V] p019-25

One employee gave two weeks' notice, finished his shift, then attacked

The first of the two resigning attackers submitted his two weeks' notice at the start of his workday, completed his shift, and then began his attack.

The first attacker submitted his two weeks' notice at the beginning of his workday, completed his shift, and then inittiated his attack.

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Evidence [V] p019-26

Second resigning attacker had resigned in lieu of termination two years earlier after harassment

The second resigning attacker was a former employee who had resigned in lieu of termination two years earlier after sexually harassing and threatening colleagues.

The second attacker was a former employee who resigned in lieu of termination two years earlier after he had sexually harassed and threatened colleagues.

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Evidence [V] p020-06

Former resident physician's hospital shooting after forced resignation

A 45-year-old man opened fire at a hospital where he had been a resident physician, killing one and injuring six, then died after setting himself on fire and shooting himself. He had resigned two years earlier in lieu of being fired for sexual harassment and threats, and his badge was not revoked.

A 45-year-old man armed with a semiautomatic rifle opened fire at a hospital where he had formerly been employed as a resident physician

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Fact [V] p020-07

45% of employee attackers had known substantive conduct issues (n = 10)

Over two-fifths of employee attackers (n = 10, 45%) had known substantive issues pertaining to their behavioral conduct at the workplace they attacked.

Sample (n = 10 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

Over two-fifths (n = 10, 45%) of employee attackers had known substantive issues pertaining to their behavioral conduct at the workplace they attacked.

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Evidence [V] p020-15

Confrontational ex-employee killed five former coworkers after firing

A 45-year-old gunman with a reputation for confrontation and fights at work, who had been fired two months earlier for stealing company equipment, opened fire at his former workplace and killed five former coworkers before dying by suicide. He had struggled financially and had asked to be rehired.

A 45-year-old gunman opened fire with a pistol at his former workplace, killing five of his former coworkers before dying by suicide.

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Evidence [V] p020-16

Resident-physician shooter: hospital left his badge active after resignation

The hospital did not revoke the attacker's identification badge when he resigned, and he used it to access the hospital on the day of the attack.

At the time of his resignation, the hospital did not revoke his identification badge, which he used to access the hospital on the day of the attack.

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Evidence [V] p020-18

Confrontational ex-employee: fights with coworkers and an attempted strangling

During his employment the attacker was known for confrontation and fights with coworkers, including punching and attempting to strangle one.

During his employment, the attacker had a reputation for being confrontational and frequently getting into fights with coworkers, including one instance in which he assaulted a coworker by punching and attempting to strangle him.

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Fact [V] p021-01

Nearly half of employee attackers (45%) had a disciplinary record

Nearly half of employee attackers (n = 10, 45%) had at least one infraction or disciplinary action on record.

Sample (n = 10 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

Nearly half of employee attackers (n = 10, 45%) had at least one infraction or disciplinary action on record

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Fact [V] p021-02

Disciplinary records included performance complaints, write-ups, and terminations

The infractions counted included complaints about job performance, write-ups for behavioral misconduct or insubordination, and terminations.

This included complaints or reprimands about an employee's job performance, write-ups for behavioral misconduct or insubordination, and terminations

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Evidence [V] p021-05

Employee shot coworkers during a meeting to fire him, then wounded five officers

An employee with numerous rule violations drew a concealed handgun during a disciplinary meeting, killing four coworkers and injuring one. He then killed another coworker who had reported his safety violation, and the attacker injured five officers in a shootout before dying of his wounds.

the individual drew a concealed handgun and opened fire, killing four coworkers and injuring another

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Fact [V] p021-06

Nearly half of impacted organizations had identifiable climate issues (n = 10, 45%)

Nearly half (n = 10, 45%) of the organizations impacted by employee attacks had one or more identifiable issues pertaining to their organizational climate.

Sample (n = 10 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

Nearly half (n = 10, 45%) of the organizations impacted by these attacks had one or more identifiable issues pertaining to their organizational climate.

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Evidence [V] p021-07

Post-attack report found below-average climate and poor morale at target facility

One organization published a report a week after the attack finding the targeted facility had a below-average climate, poor morale, and low belonging.

published a report one week after the attack that revealed the targeted facility had a below-average climate, poor morale, and employees who lacked a sense of belonging

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Evidence [V] p021-08

Staff at another target facility reported years of racial discrimination

Employees from another organization reported that personnel at the targeted facility faced racial discrimination and harassment for years before the attack.

personnel at the targeted facility suffered from racial discrimination and harassment for years leading up to the attack

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Evidence [V] p021-09

Attacker with two handguns killed five coworkers at an organization with racial harassment history

A man with two handguns killed five coworkers and then himself at an organization with a history of racial discrimination and harassment. According to a coworker, he had reported at least one exchange to HR, but the case was closed when the complaint could not be corroborated.

the case was closed when the complaint could not be corroborated

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Evidence [V] p021-14

Man with two handguns killed five colleagues at work, then himself

A 51-year-old man armed with two handguns shot and killed five colleagues at his workplace before fatally shooting himself.

A 51-year-old man armed with two handguns shot and killed five colleagues at his workplace before fatally shooting himself.

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Fact [V] p022-01

Nine employee attackers (41%) alleged unfair treatment at the targeted workplace

Nine employee attackers (41%) alleged to people at work or in their personal lives that they had experienced unfair treatment at the targeted workplace, including unfair promotion or demotion decisions or conflicts with supervisors and management. Table 6 labels this row "Alleged mistreatment at work".

Sample (n = 9 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

nine employee attackers (41%) made allegations to people at work or in their personal lives that they had experienced unfair treatment at the targeted workplace

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Fact [V] p022-02

Over one-third of employee attackers (36%) reported bullying or harassment

Over one-third of employee attackers (n = 8, 36%) reportedly experienced bullying or harassment by coworkers before the attack.

Sample (n = 8 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

over one-third of employee attackers (n = 8, 36%) reportedly experienced bullying or harassment by coworkers in the time leading up to the attack

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Fact [V] p022-03

Four employee attackers filed reports or voiced concerns before attacking

In four cases, the attacker filed reports or voiced concerns about workplace experiences, including workload grievances and bullying or harassment.

In four cases, the attacker filed reports or voiced concerns about their experiences in the workplace

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Evidence [V] p022-05

Attacker transferred after harassment complaint, harassment continued, then terminated

One attacker was transferred after complaining of coworker harassment, but the harassment continued and he was terminated for missing work.

the harassment continued even after his transfer, prompting him to miss work, eventually leading to his termination from employment

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Evidence [V] p022-06

Terminated employee killed one and injured three at a manufacturing facility

A man with a semiautomatic handgun killed one and injured three others at a manufacturing facility before dying by suicide. He had been fired after missing three days of work and had complained of coworker harassment that continued after his transfer.

The gunman had previously been terminated by the facility after missing three days of work

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Evidence [V] p022-09

Manufacturing facility gunman killed one and injured three, then died by suicide

A 53-year-old man opened fire with a semiautomatic handgun at a manufacturing facility, killing one and injuring three others before dying by suicide.

A 53-year-old man opened fire with a semiautomatic handgun at a manufacturing facility, killing one and injuring three others before dying by suicide.

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Evidence [V] p025-09

Two of six attackers also struck other locations, including a divorce attorney

Two of the six also attacked other locations, one targeting his wife's divorce attorney at the attorney's law office. A separate domestic-grievance attacker targeted divorce attorneys and mental health professionals who had evaluated his child during a custody dispute.

another attacker who targeted his wife's divorce attorney at the attorney's law office

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Fact [V] p026-13

Workplace-targeting attackers had higher mental health struggles (64%)

Attackers who targeted a current or former workplace had a higher proportion of mental health struggles (n = 14, 64%) than other attackers.

Sample (n = 14 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

attackers who targeted a current or former place of employment experienced a higher proportion (n = 14, 64%) of mental health struggles than other attackers

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Fact [V] p026-14

Employee attackers had the most paranoia (41%)

Employee attackers experienced the most paranoia (n = 9, 41%) compared to other attacker categories.

Sample (n = 9 of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

Employee attackers experienced the most paranoia (n = 9, 41%) and psychosis (n = 9, 41%)

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Fact [V] p026-21

Employee attacks often ended in the attacker's death: suicide 55%, police response 23%

Employee attacks often culminated in the attacker's death, either by suicide (55%) or by law enforcement response (23%).

Sample (n = 12† of 22) · current or former employee attackers (22 attacks, each by a lone attacker)

employee attacks often culminated in the attacker's death, either by suicide (55%) or by law enforcement response (23%)

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Definition [V] p030-06

Individuals eliciting concern include employees, customers, and relatives

An individual eliciting concern can be a current or former employee, a customer, client, patient, or visitor, or a current or former romantic partner or relative of someone connected to the workplace.

An individual eliciting concern can be: a current or former employee; a customer, client, patient, and visitor; or a current or former romantic partner or relative of an individual connected to the workplace.

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Statement [V] p041-06

Policy should define who is in BTAM scope and what actions may follow

The policy should articulate who is subject to assessment and what actions may be taken, which may include current and former employees, frequent customers, and relatives.

Articulate who will be subject to a behavioral threat assessment and what actions may be taken during the BTAM process.

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Statement [I] p041-14

BTAM scope may cover employees, former employees, customers, visitors, partners, and relatives

Program scope may include current and former employees; frequent or notable customers, clients, patients, and visitors; or current or former romantic partners or relatives of individuals connected to the workplace.

This may include current and former employees; frequent or notable customers, clients, patients, and visitors; or current or former romantic partners or relatives of individuals connected to the workplace.

p. 41 · NCIER Claim Map

Why inferred Typed statement, not conjecture: the 'may'/'might'/'can' is permissive guidance (what a team may do), not speculation about what is the case.

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Evidence [V] p064-02

Fictional software-company employee case: reduced workload and counseling referral

In this fictional example, a colleague's escalating statements led to interviews, a family check and coordinated outreach, after which the employee's workload was reduced and he was referred to counseling support.

employees at a software company submit a report of concern to the BTAM team about a colleague who is making increasingly agitated statements

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Statement [V] p064-04

Internal systems are almost always relevant for current or former employees

Internal systems are almost always relevant when assessing an individual who is currently, or has previously been, employed by the organization.

these systems are almost always relevant when assessing and managing an individual of concern who is currently, or has previously been, employed by the organization

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Statement [I] p064-11

Assessing an employee may use different sources than assessing a customer

An organization's assessment of a current employee may look different and may draw on different sources of information than the systems used when assessing a customer.

For instance, an organization's assessment of a current employee may look different and may leverage different sources of information compared to the systems used when assessing a customer.

p. 64 · NCIER Claim Map

Why inferred Typed statement, not conjecture: the 'may'/'might'/'can' is permissive guidance (what a team may do), not speculation about what is the case.

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Statement [I] p066-13

Some employees of concern, especially highly concerning ones, may warrant external systems

Some employees of concern, particularly those engaging in highly concerning behaviors, may also warrant the use of external systems to gather information when assessing risk.

Some employees of concern, particularly those engaging in highly concerning behaviors, may also warrant the use of external systems to gather information when assessing risk.

p. 66 · NCIER Claim Map

Why inferred Typed statement: 'may also warrant the use of external systems' is guidance on when to use external systems, not a prediction.

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Evidence [V] p073-10

Oct 2017 manufacturing-facility attack: prior jobs ended in terminations for aggression

The attacker had a history of threatening and concerning behavior at previous jobs and was terminated from those positions because of aggressive behavior.

Additionally, the attacker had a history of threatening and concerning behaviors in his previous jobs and was terminated from these positions due to his aggressive behavior.

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Evidence [V] p073-12

Oct 2017 manufacturing-facility attack: fired after altercation over denied raise

Six months before the attack he was fired from a previous job after a physical altercation with his manager over a raise that had been discussed but not granted.

In a separate incident six months before the attack, the attacker was fired from a previous job after initiating a physical altercation with his manager because he was not granted a raise that was previously discussed.

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Statement [V] p078-08

California, Hawai'i, and U.S. Virgin Islands let employers petition for ERPOs

California, Hawai'i, and the U.S. Virgin Islands have adopted legislation allowing employers or coworkers to petition for an ERPO concerning an employee.

California, Hawai'i, and the U.S. Virgin Islands have adopted legislation to also allow employers or coworkers to petition for an ERPO concerning an employee.

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Statement [V] p079-01

Strategies should be tailored and differ for employees and non-employees

Risk management strategies should be tailored to the organizational environment and the individual of concern, and can differ substantially by whether the individual is a current or former employee or a customer, client, patient, visitor, or otherwise unaffiliated with the workplace.

Risk management strategies should be tailored to address the unique characteristics of the organizational environment and the individual of concern

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Statement [I] p081-02

Coordinated outreach may be used to intervene with former employees

When deemed necessary, coordinated outreach through appropriate channels may be used to evaluate, assess, and intervene with former employees to reduce the risk of violence.

When deemed necessary, coordinated outreach through appropriate channels may be used to evaluate, assess, and intervene with former employees to reduce the risk of violence.

p. 81 · NCIER Claim Map

Why inferred Conditional recommendation hedged with 'may be used'; classified as a statement.

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Statement [V] p081-03

Post-separation strategies: follow-up, online monitoring, re-evaluating supports

Post-separation strategies can include following up with an employee or their friends, family, or mental health provider; monitoring online behavior and communications (e.g., social media posts); and re-evaluating potential resources or support mechanisms to assist the employee in coping with stressors.

These strategies can include following up with an employee or their friends, family, or mental health provider; monitoring online behavior and communications (e.g., social media posts); and re-evaluating potential resources or support mechanisms to assist the employee in coping with stressors.

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Fact [V] p094-14

Manufacturing/distribution as location: all 20%, employees 45%, customers 0%, partners 0%

Data Table 1 reports manufacturing/distribution (a business sub-type) as the location in 20% of all attacks (n = 50), 45% of attacks by current or former employees (n = 22), 0% by customers, clients, patients, and visitors (n = 19), and 0% by romantic partners and relatives (n = 9).

Sample (N = 50 | 22 | 19 | 9 by column) · Data Table 1 columns: all attacks 50 | employees 22 | customers, clients, patients, visitors 19 | partners and relatives 9

Manufacturing/Distribution | 20% | 45% | 0% | 0%

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Fact [V] p094-25

Workplace grievance motive: all 36%, employees 77%, customers 5%, partners/relatives 0%

Data Table 1 reports a workplace grievance (a sub-row of grievance) as a motive in 36% of all attacks (n = 50), 77% of attacks by current or former employees (n = 22), 5% by customers, clients, patients, and visitors (n = 19), and 0% by romantic partners and relatives (n = 9).

Sample (N = 50 | 22 | 19 | 9 by column) · Data Table 1 columns: all attacks 50 | employees 22 | customers, clients, patients, visitors 19 | partners and relatives 9

Workplace | 36% | 77% | 5% | 0%

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Fact [V] p095-38

Elicited concern at work: all 24%, employees 41%, customers 10%, partners/relatives 11%

Data Table 2 reports that 24% of all attackers (n = 51) elicited concern at work, as did 41% of current or former employees (n = 22), 10% of customers, clients, patients, and visitors (n = 20), and 11% of romantic partners and relatives (n = 9).

Sample (N = 51 | 22 | 20 | 9 by column) · Data Table 2 columns: all attackers 51 | employees 22 | customers, clients, patients, visitors 20 | partners and relatives 9

Elicited Concern at Work | 24% | 41% | 10% | 11%

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