The sample gives three examples of resources organizations may use in the BTAM process. Organizations should complete this type of inventory to assess all of their available resources.
Organizations should complete this type of inventory to assess all of their available resources.
Figure 5 is a sample resource inventory with three examples: an Ombudsman (use low, quality good), an Employee Assistance Program (use moderate, quality excellent), and a Third-Party Vendor for Employee Services (use high, quality excellent). For each it records what needs the resource meets, use, quality, gaps or barriers, and an action plan.
This sample provides three examples of the types of resources that organizations may leverage during the BTAM process.
All employees have a role in preventing violence at their workplace.
All employees have a role in preventing violence at their workplace.
Strong collaboration between employees across varying components within an organization can greatly benefit the BTAM process by safeguarding work environments.
Strong collaboration between employees across varying components within an organization can greatly benefit the BTAM process by safeguarding work environments.
Partnerships should be established before a time of need to support streamlined collaboration, information sharing, and crisis response.
Establish partnerships before a time of need to support streamlined collaboration, information sharing, and crisis response.
BTAM processes should incorporate strategies to foster collaboration, starting with building relationships before services are needed.
Build relationships before services are needed.
Navigating complex professional interactions in a new partnership during a critical time can be challenging, which is why partnerships should be built early.
Navigating complex professional interactions in a new partnership during a critical time can be challenging.
Why inferred Hedged with 'can be challenging'; offered as the rationale for early partnership-building.
In the sample inventory, the ombudsman provides alternative dispute resolution, mediation, and peer support; use is low (seldom used, highly available) and quality good (employees report it helped resolve some disputes). Gaps are low awareness and most concerns going solely to management; the action plan is to promote awareness and education about the resource and process.
**Ombudsman** Provides alternative dispute resolution, mediation, and peer support. | **Low** Seldom used; highly available. | **Good** Employees who received services report they helped to resolve some disputes. | • Awareness is low. • Most concerns are solely brought to management. | • Promote awareness and education about this resource and process.
In the sample inventory, the EAP provides counseling for relationship, substance, and mostly personal difficulties; use is moderate (less than expected, limited free sessions) and quality excellent. Gaps are confidentiality concerns and perceived stigma; actions are to identify additional counseling resources, enhance education on availability and confidentiality, and promote a non-retaliation policy.
**Employee Assistance Program (EAP)** Provides counseling for difficulties with relationships, substances, and mostly personal matters. | **Moderate** Not used as frequently as expected; limited number of free sessions available. | **Excellent** Employees who used services report they helped tremendously. | • Some employees report concerns about confidentiality. • Perception of negative stigma (e.g., being treated differently or poorly due to treatment). | • Identify additional resources for counseling. • Enhance education regarding availability and confidentiality. • Promote policy addressing non-retaliation.
In the sample inventory, a third-party vendor assists domestic violence victims with mental health, finances, moving, lodging, and more; use is high with a finite number of contracted referrals, and quality excellent. Gaps are referral-only access via the BTAM team, limited referrals, and possible growth in need; actions are to audit budget and costs to consider renewing and expanding the contract and to evaluate supplementary community resources.
**Third-Party Vendor for Employee Services** Offers assistance to victims of domestic violence, including help with mental health, finances, moving, lodging, and more. | **High** Frequently used; contract allows a finite number of referrals. | **Excellent** Employees who have received services report they were highly beneficial. | • Only available via referral from BTAM team. • Limited number of referrals available. • Needs for services may increase due to growing workforce. | • Audit budget and costs to consider renewing and expanding contract with vendor. • Evaluate similar community resources that can supplement services.
BTAM processes should incorporate a set of strategies to foster collaboration across the organization.
BTAM processes should incorporate the following strategies to foster collaboration:
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