NCIER®

Privacy Confidentiality

19 claims on pp. 32–90 (fact 1, statement 14, evidence 2, conjecture 2).

Claims about Privacy Confidentiality

Evidence [V] p036-09

Figure 5 EAP: moderate use, excellent quality, confidentiality and stigma concerns

In the sample inventory, the EAP provides counseling for relationship, substance, and mostly personal difficulties; use is moderate (less than expected, limited free sessions) and quality excellent. Gaps are confidentiality concerns and perceived stigma; actions are to identify additional counseling resources, enhance education on availability and confidentiality, and promote a non-retaliation policy.

**Employee Assistance Program (EAP)** Provides counseling for difficulties with relationships, substances, and mostly personal matters. | **Moderate** Not used as frequently as expected; limited number of free sessions available. | **Excellent** Employees who used services report they helped tremendously. | • Some employees report concerns about confidentiality. • Perception of negative stigma (e.g., being treated differently or poorly due to treatment). | • Identify additional resources for counseling. • Enhance education regarding availability and confidentiality. • Promote policy addressing non-retaliation.

p. 36 · NCIER Claim Map
Report page 36 with the cited passage highlighted
Source page 36 · click to enlarge · all claims on this page
Statement [V] p037-02

HR personnel should know what employee information can and cannot be shared

HR personnel should know what employee information can and cannot be shared, when, and with whom. HR personnel should also understand the job functions and needs of collaborators on the BTAM team.

personnel should know what employee information can and cannot be shared, when information can be shared, and with whom information can be shared.

p. 37 · NCIER Claim Map
Report page 37 with the cited passage highlighted
Source page 37 · click to enlarge · all claims on this page
Conjecture [I] p038-03

Partnerships may face information-sharing challenges and partial data

Some partnerships may experience information-sharing challenges, such as receiving partial or limited information even from a cooperative partner.

Some partnerships may experience challenges related to information sharing.

p. 38 · NCIER Claim Map

Why inferred Hedged with 'may'; describes possible rather than documented partnership problems.

Report page 38 with the cited passage highlighted
Source page 38 · click to enlarge · all claims on this page
Conjecture [I] p038-04

Partner agencies' rules may prevent them from freely sharing information

Each agency often has policies, rules, regulations, and laws that may keep it from freely sharing information, which can explain apparent non-responsiveness.

which may preclude them from freely sharing information.

p. 38 · NCIER Claim Map

Why inferred Hedged with 'may preclude'; an explanation offered for apparent non-cooperation.

Report page 38 with the cited passage highlighted
Source page 38 · click to enlarge · all claims on this page
Statement [V] p042-05

Policy should set internal and external information-sharing provisions

The policy should establish provisions for sharing information internally and externally, and describe any public safety exceptions that apply.

Establish provisions for sharing information internally (i.e., between personnel, departments, and divisions) and externally (i.e., with outside partners).

p. 42 · NCIER Claim Map
Report page 42 with the cited passage highlighted
Source page 42 · click to enlarge · all claims on this page
Statement [V] p042-15

Policy should describe public safety exceptions that facilitate or require sharing

When applicable, the policy should describe public safety exceptions that either facilitate or require information sharing.

When applicable, public safety exceptions that either facilitate or require information sharing should be described.

p. 42 · NCIER Claim Map
Report page 42 with the cited passage highlighted
Source page 42 · click to enlarge · all claims on this page
Statement [V] p045-09

Legal personnel advise on compliance with federal, state, and local law

Legal personnel can advise the BTAM team on compliance with applicable federal, state, and local laws, including privacy, employee rights, and how to properly handle and store documents.

Legal personnel can provide guidance and advice to the BTAM team to ensure compliance with federal, state, and local laws

p. 45 · NCIER Claim Map
Report page 45 with the cited passage highlighted
Source page 45 · click to enlarge · all claims on this page
Evidence [V] p046-11

HR professional: HR is cautious about sharing but obliged to protect the organization

The HR professional says HR is often cautious about sharing information across departments but also has an obligation to protect the organization, which is the goal of a behavioral threat assessment.

While they are often cautious about sharing information across departments, they also have an obligation to protect the organization, which is the goal of a behavioral threat assessment.

p. 46 · NCIER Claim Map
Report page 46 with the cited passage highlighted
Source page 46 · click to enlarge · all claims on this page
Statement [V] p048-10

Team members should know municipal, state, and federal law

BTAM team members should be aware of municipal, state, and federal laws, rules, and regulations that apply to their work.

BTAM team members should also be aware of municipal, state, and federal laws, rules, and regulations that apply to their work.

p. 48 · NCIER Claim Map
Report page 48 with the cited passage highlighted
Source page 48 · click to enlarge · all claims on this page
Statement [V] p055-04

It is important that employees feel confident reporting without fear of retaliation

It is important that employees feel confident reporting without fear of retaliation or punishment.

It is also important that employees feel confident in reporting without fear of retaliation or punishment.

p. 55 · NCIER Claim Map
Report page 55 with the cited passage highlighted
Source page 55 · click to enlarge · all claims on this page
Statement [V] p055-18

Consider two-way messaging that keeps the reporter anonymous

In some cases, organizations may be able to establish two-way messaging that allows follow-up without requiring the reporter to disclose a name.

organizations may be able to establish two-way messaging that allows follow-up communication without requiring an individual to disclose their name

p. 55 · NCIER Claim Map
Report page 55 with the cited passage highlighted
Source page 55 · click to enlarge · all claims on this page
Statement [V] p055-19

Offer anonymous or confidential reporting forms, hotlines, or apps

Other options include anonymous or confidential reporting forms, hotlines, or mobile applications that safeguard the reporter's identity.

Other options include anonymous or confidential reporting forms, hotlines, or mobile applications that safeguard the reporter's identity

p. 55 · NCIER Claim Map
Report page 55 with the cited passage highlighted
Source page 55 · click to enlarge · all claims on this page

Top

Find the Perfect Training Class For You