NCIER®

Leadership Buy In

27 claims on pp. 32–91 (statement 8, evidence 18, conjecture 1).

Claims about Leadership Buy In

Statement [V] p033-01

Adopting a prevention mindset is an important first step

Adopting a prevention mindset through a commitment to employee safety and support is an important first step to reduce the risk of targeted violence in the workplace.

Adopting a prevention mindset through a commitment to employee safety and support is an important first step to reduce the risk of targeted violence in the workplace.

p. 33 · NCIER Claim Map
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Statement [V] p033-02

Commitment is shown through leadership, resources, collaboration, and partnerships

The commitment can be demonstrated by securing leadership support, providing resources and direction, promoting collaboration between employees, and building outside partnerships.

This commitment can be demonstrated by securing leadership support for workplace safety efforts, providing resources and direction to employees, promoting collaboration and coordination of safety efforts between employees, and building partnerships with others outside of the organization's walls.

p. 33 · NCIER Claim Map
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Statement [V] p034-02

Leaders who support prevention are instrumental in allocating resources and staffing to BTAM

Leaders who actively support violence prevention are instrumental in ensuring that resources, funding, and staffing are allocated appropriately and that BTAM work is prioritized.

Leaders who actively support violence prevention efforts are instrumental in ensuring that resources, funding, and staffing are allocated appropriately and that the work of the BTAM program is prioritized.

p. 34 · NCIER Claim Map
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Conjecture [I] p034-03

Leader commitment may help all employees understand and collaborate on BTAM

Commitment from leaders may also ensure that all employees understand the importance of BTAM and collaborate during the BTAM process.

Commitment from leaders may also ensure that all employees of the organization understand the importance of BTAM and collaborate during the BTAM process.

p. 34 · NCIER Claim Map

Why inferred Hedged with 'may also ensure'.

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Evidence [V] p034-04

Security professional gains leadership backing after a past-attack story

After a security professional described a past spree of killings by a terminated employee, leadership provided resources, funding, and formal authority to set up the BTAM program. The program was built with security, HR, and EAP partners.

After this conversation, leadership provided the security professional with resources, funding, and the formal authority to establish the company's BTAM program.

p. 34 · NCIER Claim Map
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Evidence [V] p034-05

Threat manager without leadership support misses a laid-off employee's threat

A threat manager lacked leadership support, and after layoffs an employee threatened to return with a gun. Staff did not report the threat because they lacked threat-handling training, and no additional resources were provided.

Due to their lack of training in handling threats, employees did not inform the threat manager about the employee's threat of violence or his termination.

p. 34 · NCIER Claim Map
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Evidence [V] p034-06

Security professional's pitch: a past spree of killings by a terminated employee

During a chance encounter with a senior leader, the security professional described a past spree of killings by a terminated employee. Some of those impacted were employees whom the attacker felt had wronged him.

described an incident in the company's past when a terminated employee engaged in a spree of killings

p. 34 · NCIER Claim Map
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Evidence [V] p034-08

Threat manager covering thousands of employees was the sole prevention person

Despite the organization having thousands of employees, the threat manager was the sole person managing several important functions across numerous facilities.

Despite the organization having thousands of employees, the threat manager was the sole person managing several important functions

p. 34 · NCIER Claim Map
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Evidence [V] p034-09

Threat manager: corporate merger and leadership turnover added challenges

Recent structural changes, including a corporate merger and replacement of organizational leadership, added challenges to getting support.

Recent structural changes, including a corporate merger and the replacement of organizational leadership, had resulted in additional challenges.

p. 34 · NCIER Claim Map
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Evidence [V] p034-11

Security professional developed executive pitches despite little initial support

Despite little initial support, the security professional developed pitches for specific executives that summarized the importance of a robust violence prevention program.

developed pitches for specific executives that quickly summarized the importance of a robust violence prevention program

p. 34 · NCIER Claim Map
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Evidence [V] p034-12

Organization 1: security professional initially received little support for violence prevention

In the first In Practice example, a security professional at Organization 1 received little support for workplace violence prevention efforts.

ORGANIZATION 1: A security professional received little support for workplace violence prevention efforts.

p. 34 · NCIER Claim Map
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Evidence [V] p034-13

Organization 1: some victims of the past spree were employees the attacker felt had wronged him

In the past incident the security professional described, some of those impacted were employees of the organization whom the terminated attacker felt had wronged him.

Some of those impacted were employees of the organization whom the attacker felt had wronged him.

p. 34 · NCIER Claim Map
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Evidence [V] p034-14

Organization 1: security lead asked the executive how much the company invested in prevention

After sharing the story of the past attack, the security professional asked the executive how much the company had invested in workplace violence prevention.

After sharing this story, the security professional asked the executive how much the company had invested in workplace violence prevention.

p. 34 · NCIER Claim Map
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Evidence [V] p034-15

Organization 1: BTAM infrastructure built by partnering with security, HR, and the EAP

Partnering with personnel from security, HR, and the company's Employee Assistance Program (EAP), the security professional established an infrastructure to assess and manage concerns throughout the company.

Partnering with personnel from security, HR, and the company’s Employee Assistance Program (EAP), the security professional established an infrastructure to assess and manage concerns throughout the company.

p. 34 · NCIER Claim Map
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Evidence [V] p034-16

Organization 2: threat manager struggled to get leadership support for violence prevention

In the second In Practice example, a threat manager at Organization 2 experienced significant challenges getting support for workplace violence prevention from organizational leadership.

ORGANIZATION 2: A threat manager experienced significant challenges getting support for workplace violence prevention from their organizational leadership.

p. 34 · NCIER Claim Map
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Evidence [V] p034-17

Organization 2: laid-off employee who threatened a gun return was arrested for trespassing

The laid-off employee who had threatened to return to the workplace with a gun was ultimately arrested for trespassing on the premises.

The employee was ultimately arrested for trespassing on the premises.

p. 34 · NCIER Claim Map
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Evidence [V] p034-18

Organization 2: threat manager urged leaders to invest in proactive prevention after the incident

The threat manager attempted to convince organizational leaders of the importance of proactive violence prevention efforts to avoid similar incidents.

The threat manager attempted to convince organizational leaders of the importance of proactive violence prevention efforts to avoid similar incidents.

p. 34 · NCIER Claim Map
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Evidence [V] p044-08

Healthcare BTAM team: new hiring process selects people genuinely interested in joining

A BTAM team at a major healthcare organization says that once executives understood the program's vision and saw the team's good work, a new hiring process was developed to select people really interested in joining the threat assessment team.

Once the executives knew and understood the vision of the program and saw the good work the team was doing, a new hiring process was developed to select people really interested in joining the threat assessment team.

p. 44 · NCIER Claim Map
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Statement [V] p045-04

A senior manager can serve as facilitator, leader, or final decision-maker

A senior-level manager can serve as facilitator, leader, or final decision-maker and can share information across managers and departments.

A senior-level manager can serve in the role of facilitator, leader, and/or final decision-maker

p. 45 · NCIER Claim Map
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Statement [V] p045-12

Team leader communicates between the BTAM team and leadership

The BTAM team leader communicates information between the team and organizational leadership when necessary.

the BTAM team leader is also responsible for communicating information between the BTAM team and organizational leadership when necessary

p. 45 · NCIER Claim Map
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Evidence [V] p073-02

Oct 2017 manufacturing-facility attack: management reportedly refused to intervene

Coworkers reported the attacker's behavior to management and asked for help, but management reportedly refused to intervene because he was a good worker.

management reportedly refused to intervene because the attacker was a good worker, and no action was taken

p. 73 · NCIER Claim Map
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Statement [V] p076-07

Closure decisions should involve all relevant stakeholders

The decision to close a case should involve all relevant stakeholders, including the BTAM team and organizational leaders.

The decision to close a case should involve all relevant stakeholders, including the BTAM team and organizational leaders.

p. 76 · NCIER Claim Map
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