Framework Step 1: Commit to Employee Safety and Support
Step 1 of the Framework for Prevention is to commit to employee safety and support.
STEP 1 | Commit to Employee Safety and Support
cite page 32 Part 2: A Guide for Workplace Violence Prevention
27 claims on pp. 32–91 (statement 8, evidence 18, conjecture 1).
Step 1 of the Framework for Prevention is to commit to employee safety and support.
STEP 1 | Commit to Employee Safety and Support
cite page 32 Part 2: A Guide for Workplace Violence Prevention
Adopting a prevention mindset through a commitment to employee safety and support is an important first step to reduce the risk of targeted violence in the workplace.
Adopting a prevention mindset through a commitment to employee safety and support is an important first step to reduce the risk of targeted violence in the workplace.
The commitment can be demonstrated by securing leadership support, providing resources and direction, promoting collaboration between employees, and building outside partnerships.
This commitment can be demonstrated by securing leadership support for workplace safety efforts, providing resources and direction to employees, promoting collaboration and coordination of safety efforts between employees, and building partnerships with others outside of the organization's walls.
Support from senior leadership can be of paramount importance to the development of an effective BTAM program.
Support from senior leadership can be of paramount importance to the development of an effective BTAM program.
Leaders who actively support violence prevention are instrumental in ensuring that resources, funding, and staffing are allocated appropriately and that BTAM work is prioritized.
Leaders who actively support violence prevention efforts are instrumental in ensuring that resources, funding, and staffing are allocated appropriately and that the work of the BTAM program is prioritized.
Commitment from leaders may also ensure that all employees understand the importance of BTAM and collaborate during the BTAM process.
Commitment from leaders may also ensure that all employees of the organization understand the importance of BTAM and collaborate during the BTAM process.
Why inferred Hedged with 'may also ensure'.
After a security professional described a past spree of killings by a terminated employee, leadership provided resources, funding, and formal authority to set up the BTAM program. The program was built with security, HR, and EAP partners.
After this conversation, leadership provided the security professional with resources, funding, and the formal authority to establish the company's BTAM program.
A threat manager lacked leadership support, and after layoffs an employee threatened to return with a gun. Staff did not report the threat because they lacked threat-handling training, and no additional resources were provided.
Due to their lack of training in handling threats, employees did not inform the threat manager about the employee's threat of violence or his termination.
During a chance encounter with a senior leader, the security professional described a past spree of killings by a terminated employee. Some of those impacted were employees whom the attacker felt had wronged him.
described an incident in the company's past when a terminated employee engaged in a spree of killings
The executive conceded that the company's investment in workplace violence prevention was not enough.
The executive conceded that the amount was not enough.
Despite the organization having thousands of employees, the threat manager was the sole person managing several important functions across numerous facilities.
Despite the organization having thousands of employees, the threat manager was the sole person managing several important functions
Recent structural changes, including a corporate merger and replacement of organizational leadership, added challenges to getting support.
Recent structural changes, including a corporate merger and the replacement of organizational leadership, had resulted in additional challenges.
Despite little initial support, the security professional developed pitches for specific executives that summarized the importance of a robust violence prevention program.
developed pitches for specific executives that quickly summarized the importance of a robust violence prevention program
In the first In Practice example, a security professional at Organization 1 received little support for workplace violence prevention efforts.
ORGANIZATION 1: A security professional received little support for workplace violence prevention efforts.
In the past incident the security professional described, some of those impacted were employees of the organization whom the terminated attacker felt had wronged him.
Some of those impacted were employees of the organization whom the attacker felt had wronged him.
After sharing the story of the past attack, the security professional asked the executive how much the company had invested in workplace violence prevention.
After sharing this story, the security professional asked the executive how much the company had invested in workplace violence prevention.
Partnering with personnel from security, HR, and the company's Employee Assistance Program (EAP), the security professional established an infrastructure to assess and manage concerns throughout the company.
Partnering with personnel from security, HR, and the company’s Employee Assistance Program (EAP), the security professional established an infrastructure to assess and manage concerns throughout the company.
In the second In Practice example, a threat manager at Organization 2 experienced significant challenges getting support for workplace violence prevention from organizational leadership.
ORGANIZATION 2: A threat manager experienced significant challenges getting support for workplace violence prevention from their organizational leadership.
The laid-off employee who had threatened to return to the workplace with a gun was ultimately arrested for trespassing on the premises.
The employee was ultimately arrested for trespassing on the premises.
The threat manager attempted to convince organizational leaders of the importance of proactive violence prevention efforts to avoid similar incidents.
The threat manager attempted to convince organizational leaders of the importance of proactive violence prevention efforts to avoid similar incidents.
Despite the threat manager's efforts, additional resources were not provided.
However, additional resources were not provided.
A BTAM team at a major healthcare organization says that once executives understood the program's vision and saw the team's good work, a new hiring process was developed to select people really interested in joining the threat assessment team.
Once the executives knew and understood the vision of the program and saw the good work the team was doing, a new hiring process was developed to select people really interested in joining the threat assessment team.
A senior-level manager can serve as facilitator, leader, or final decision-maker and can share information across managers and departments.
A senior-level manager can serve in the role of facilitator, leader, and/or final decision-maker
The BTAM team leader communicates information between the team and organizational leadership when necessary.
the BTAM team leader is also responsible for communicating information between the BTAM team and organizational leadership when necessary
Coworkers reported the attacker's behavior to management and asked for help, but management reportedly refused to intervene because he was a good worker.
management reportedly refused to intervene because the attacker was a good worker, and no action was taken
The decision to close a case should involve all relevant stakeholders, including the BTAM team and organizational leaders.
The decision to close a case should involve all relevant stakeholders, including the BTAM team and organizational leaders.
The global BTAM team reports its sessions were especially successful with middle management, who then advocated on the team's behalf.
These were really successful with middle management especially, who would then start to advocate on our behalf.
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